Shipping policy

Shipping to Bulgaria

Standard home delivery to Bulgaria costs €12.99 per order. You can see the final charge before paying.

To avoid delays, please enter your address in Latin characters. Include the street and house number or building, entrance and apartment where applicable, postal code, and a contact phone number in Bulgaria.

Delivery time and tracking

For in-stock items, allow approximately five working days after dispatch. Pre-orders and other lead times are indicated on the product page. Working days are Monday to Friday, excluding public holidays. We email you a tracking link when your order ships.

Delayed, damaged or missing parcel

Email info@prosportlights.com with your order number. For delays, check tracking first. If an item arrives damaged or we sent the wrong item, contact us promptly and include photos of the item and packaging if possible. If tracking says delivered but you have not received the parcel, check with your household and neighbours, then contact us. Your statutory rights remain in effect.

Returns

You can cancel within 14 days of receiving the order and have 14 more days after notifying us to send the items back. Use our returns portal or email info@prosportlights.com. See our returns and refunds policy for costs and refunds.

Contact

Pro Sport Lights BV
Aartrijksesteenweg 20
8490 Jabbeke, Belgium
info@prosportlights.com
+32 483 44 52 32

This policy applies to consumer orders placed on prosportlights.com. Business orders are subject to separately agreed terms.